
Hello, I'm Liz!
I'm a UX and product design leader in Toronto, Canada.
Design
Leadership
Good leadership takes empathy and trust. I take pride in my ability to lead teams with vulnerability while providing thoughtful feedback and gentle guidance. I have years of experience leading high performance design teams.
Product
Design
I have worked with a wide variety of brands on the design of their web and app products. Over the last 4 years, I have worked with the Shoppers Drug Mart eCommerce team, leading their experience strategy and design team.
Experience Strategist
Strategy is one of my favourite aspects of experience design. I have worked on many discovery and research projects with the aim of understanding the user, defining the business needs and aligning on a clear vision.
EXPERIENCE
WORK
In this research and strategy project, we wanted to understand the holistic travel experience and the role of websites such as novascotia.com within that journey. While uncovering pain points and moments of truth, we wanted to identify key opportunities for Tourism Nova Scotia to maximize their digital experience across channels.
